Return / Refund Policy
Returns for refund must be received back into the warehouse within 5 days for the domestic (India) shipments and 15 days for International shipments from
the date of purchase. When returning goods, please quote the – order number, your name, name of the product and the reason why you are returning the
1. How do the users tell you that they want to return the goods in the first place?
The customers communicate to us on returns through an email to email@example.com or by phone with a call to +91-9090626666/9090616666
or on Whatsapp number +91-9066009055.
2. What if there’s a delay in the post and it gets back to you after 5 or 15 days?
We issue replacement for products that are received back in our warehouse within 5 days for domestic and 15 days for International shipments. In
case of shipments reaching us after 5 or 15 days due to unavoidable reasons like postal delays, we take it on a case-to-case basis to address the problem.
3. Where is the warehouse users are supposed to post products to?
NAVJIVAN HEALTH SERVICE
#131, SECTOR 4,
MANSA DEVI COMPLEX
4. Do you refund users for postage expense of returning the goods or not?
No. We do not refund users for postage expense incurred for returning goods.
5. What is our replacement guarantee?
We offer a 100% replacement guarantee, only if you receive wrong or damaged products (excluding delivery charge and gift-wrapping where appropriate).
Returns for refund must be received back into the warehouse within 5 days for domestic packages and 15 days for International packages from the date of
purchase. When returning goods, please quote the – order number, your name, name of the product